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This ensures that customers have a functioning transponder in their vehicle and continue to receive the benefits of I-PASS. This is a mandatory program for customers whose transponders have been identified as having reached the end of their service life. Only those identified as "end of service life" will receive letters. The new transponder will be active and ready for use within 24 hours in Illinois and within 48 hours in other states that accept I-PASS. Transponders also can be mailed to the Illinois Tollway for replacement.

Send your transponder, wrapped in foil, via certified mail, with a copy of the replacement program letter you received from the Illinois Tollway to the address below. A new unit will be shipped upon receipt of your old transponder. The serial number is in two locations. On the front of the transponder in the bottom left corner and just above the barcode in the lower right section of the notification letter. View this sample. The Jewel-Osco website provides a store locator.

You can visit any of our six Customer Service Centers , including the one at the Tollway's headquarters. These older model transponders need to be replaced to ensure customers continue to receive the benefits of I-PASS and avoid toll violations. The Tollway recommends that these transponders be replaced for two important reasons:. If you represent a government organization wishing to establish an I-PASS account, please email our customer service department to make arrangements.

Vehicles engaged in police, fire or emergency services including public or private ambulance services may be eligible for an "exempt" I-PASS account in accord with the Illinois Toll Highway Act. You can close your account in person at a Customer Service Center or by certified mail. If mailing, send your transponder, wrapped in foil, with a letter requesting that the I-PASS account be closed. The letter also should include your return address. Your balance and deposit will be refunded within 45 days of receipt of the request, provided the transponder is returned in good condition.

If a transponder has been painted, designed or tampered with, the deposit will be forfeited. If you opened your I-PASS account with cash or a check, a refund check for the remaining account balance will be mailed to the address indicated in the letter. If you opened your account with a credit or debit card, the credit or debit card registered on the account will be credited. If that is unsuccessful, a refund check will be issued. Their deposit will be forfeited. By using your transponder, you agree to the terms outlined in this document. Note: Your submission may be published on this website or used in other Tollway publications and promotions.

I recently had an issue where I had not updated my account with our new vehicle, and had received a citation in the mail. I called in to customer service, and the representative walked me through the steps, and fixed everything for us - saving me from having to attend a hearing in Downers Grove! The representative was very pleasant and helpful.

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Thank you! I recently received gift cards, however, which must be applied over the phone. While I initially dreaded making the call, I was pleasantly surprised that there was no hassle, no wait, and the operator was efficient and friendly! Henry, Springfield I commute to Chicago numerous times a month to visit family and friends.

I-PASS has made it very easy to use the Tollway, and not having to wait in line to pay tolls saves a lot of valuable time.

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Also, I feel that I-PASS provides my family with a safer driving environment by keeping my vehicle in a fairly steady flow of traffic, versus many vehicles unexpectedly changing lanes and the stop and go traffic at tollbooth areas. Dorothy, Blue Island I'm a working mother of two little girls so time is precious. These new Open Road Tolling lanes are going to cut my travel time by about 30 minutes each way, which means I'll have more time to make my kids' dinner, finish homework, take baths and read bed time stories.

I-PASS eliminates the need to remove gloves and fumble around looking for change while holding up traffic.

Best of all I same time by not waiting in line, cutting my travel time down by 30 minutes. We travel from Minnesota to Ohio at least 3 times a year. It saves us money and most importantly it saves us time. Traveling with 3 children, the less stops we have to make the better.

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Please try this form later. Pretty much whatever you want. Seriously, come back to Seattle. Wow, what a deal! Advertiser Disclosure: FrequentMiler is an independent, advertising-supported web site. Frequent Miler has financial relationships with many of the cards mentioned here, and is compensated through the credit card issuer Affiliate Program. This compensation does not impact how or where products appear on this site. Frequent Miler has not reviewed all available credit card offers in the marketplace.

Editorial Note: The editorial content on this site is not provided by the credit card issuer. Regarding comments: Comments posted at the bottom of Frequent Miler pages and posts are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Privacy Policy : Please click here to view our Privacy Policy. Click here to contact Frequent Miler. This is where US Mobile shines: It partners with both Gogo and Panasonic, providing in-flight Wi-Fi not only on domestic, but also on international flights.

On international routes, the Wi-Fi plan will give you unlimited internet access on select airlines:.

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Signing up was a straightforward process that was easily accomplished in under five minutes. Users will have to download the iPass app to bypass the sign-in and payment pages that most of these pay-per-use Wi-Fi spots have. Given how this service used to be targeted mainly at corporate clients, users are asked to enter their company email when launching the app for the first time.

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Fortunately, there is a workaround. On mobile, this should bring up the app on the phone and bypass the company email requirement. The iPass app can also be downloaded on Mac and Windows platforms, although there are also ways to access directly from the web browser refer to this quick start guide. The telco intends to roll out its own mobile app in the near future, with the possibility of integrating the iPass interface to make it a seamless process for users.

That said, connecting to Wi-Fi is still really easy. Simply select one of these networks and the iPass app will do the rest. Since US Mobile aggregates and taps on other Wi-Fi networks, there is no difference in terms of connectivity and performance as connecting directly with Gogo although I did secretly wish it will somehow miraculously become faster. With comparable connectivity speeds and worldwide network coverage both on ground and in air, this is perhaps the Wi-Fi plan to sign up for.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser.